Resume
\nProfessional Experience
\nSenior UX Designer Art Van Furniture, January 2020 – Present
\nResponsible for the design, development and evolution of web page environments that deliver modern, engaging and dynamic user experiences.
\n- \n
- Produce and deliver low-fidelity wireframes, site flows, high-fidelity mockups, and high-fidelity prototypes. \n
- Collaborate with front-end and Salesforce developers, A/B testers, category specialists, business analysts, and product managers to create a holistic but delightful eCommerce experience for the customer. \n
- Design and specify the online experience through research and data collected using analytics repositories such as HotJar, Google Analytics, and Voice of the Customer to inform decisions. \n
- Enhance and expand the company’s web and mobile presence, as well as improve sales and customer/associate communications through developing and maintaining state of the art design on web and mobile applications. \n
UX Designer Art Van Furniture, September 2018 – January 2020
\n- \n
- Provided ongoing updates and enhancements for existing and future company websites, intranet systems and mobile applications. \n
- Analyzed warranty engagement, identifying solutions to increase the percent of customers who add a warranty to their purchase. Redesigned this experience within the cart, contributing to a 15% increase. \n
- Initiated omni-channel team involvement in the community, volunteering with Habitat for Humanity (Detroit) on a project in Lincoln Park. \n
Graphic Designer Health Enhancement Systems, August 2015 – August 2018
\nPart of a design team driven to reshape the participant experience and landscape of wellness campaigns. Conceptualized and created wellness campaigns rich in gamified interactions, targeted to professionals around the world.
\n- \n
- Lead the redesign of legacy wellness campaign mobile applications. \n
- Collaborated cross-functionally with Business Development, Marketing, and Account Management teams. \n
- Initiated company-wide events including the annual Walktober Walking Month, and the Bay City 5K Run. \n
Tools
\n- \n
- Sketch App \n
- Invision \n
- Photoshop \n
- Illustrator \n
- UserTesting \n
- Jira \n
Skills
\n- \n
- Low/High-fidelity Wireframing \n
- Prototyping \n
- Information Architecture \n
- Agile/SCRUM \n
Certifications
\n- \n
- Accessibility Fundamentals: Disabilities, Guidelines, and Laws (Deque University) \n
Education
\n- \n
- Central Michigan University \n
- Graphic Design BFA \n
- Art History Minor \n
- 2010 – 2015 \n
Professional Development
\n- \n
- Active usability tester on UserTesting.com \n
- Attended HOW Design Live, 2017 \n
- Member of AIGA Detroit \n